Delivery

After your purchase is complete, we will organize for your order to be dispatched as soon as possible. You will receive an email from This Pair confirming your order has been placed and they will be on their way to you soon.

Delivery AreasDelivery TimeOrder over $65Order under $65
Brisbane, Gold Coast, Sunshine Coast, Ipswich, Toowoomba1 business dayFree$9.95
Australia other metropolitan areas1 to 3 business daysFree$9.95
Australia rural areas2 to 5 business daysFree$9.95

Important information

  • For orders made on weekends and public holidays, please allow an extra 2-3 days for dispatch.
  • We start processing and packing your order as speedily as possible after you click ‘Check Out’. This helps us to send your goods quickly but this also means that we’re unable to make changes to your order, including delivery address, changing colours and sizes or removing items.
  • The courier may require a signature upon receipt of delivery.
  • We do not deliver to Parcel Lockers.
  • If you are not available at your nominated delivery address, the courier may leave a note in your mail box to let you know you have missed a delivery and where it can be picked up.

Please note

  • When choosing this option, we do ask customers to be aware delays may occur due to unforeseen circumstances (eg: traffic and road blocks) which are completely out of This Pair’ control.
  • Delivery charges are non-refundable. For more information, please see our Returns Policy.
  • A delivery charge of $9.95 applies to orders under $65 (after any discount voucher codes applied).
  • This Pair is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn’t available or we are unable to fulfil your order, we will notify you within 1 business days to arrange an agreeable alternative item, a backorder or a full refund.
  • For more information on Returns, please see our Returns Policy.
  • This Pair only delivers products within Australia.

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